PERSONAL DATA PROTECTION POLICY
General information
The protection of your personal data has always been particularly important for EUROPAIKA PLEKTIRIA SA (28 o km Thessalonikis – Kilkis – 61100 – Kilkis ) and for this reason we make sure to take all the necessary measures to protect your personal data, observing the relevant Greek and European legislation.
The purpose of this statement is to inform you about the personal data protection policy followed by our company as “controller”. This statement applies to all the information we receive from you both from the use of our website and in the context of contract and our transactions.
Purpose of data processing
We collect from you only the personal data that is necessary to achieve the purposes of the controller and mostly concerns the drawing up of the contract between us and its execution, i.e. to execute your orders, to invoice them, to improve the quality of our products according to your needs, to fulfill our obligations to you and to manage or resolve any problems that arise. We also process the data of our suppliers and partners that are necessary for the transactions between us. Rarely, we process your data for the purposes of direct marketing of our products, only if we have obtained your consent and only for your absolutely necessary information.
What Personal Data We Collect
Our company collects and keeps only the personal data that you communicate to us and only what is necessary for the fulfillment of the above mentioned purposes.
Such data are usually • Identification and contact details, e.g. name, postal or e-mail address, landline or mobile phone • Tax or banking details, e.g. VAT number, registered office, bank account number • Contact details of company representatives • Transaction details, e.g. item , place of service Our company under no circumstances collects or gains access to special categories of personal data (“sensitive data”) and does not deal with minors, therefore does not seek to collect personal data of minors.
Use of cookies
Cookies are simply small pieces of code that record your movements while navigating our website, make it easier for the website to remember information about your visit, such as your preferred language, and other settings. Doing so can make your next visit easier and make the site more useful to you. We use ” Cookies ” that are necessary to recognize and/or maintain content entered by the subscriber or user during a connection ( session ) to a website throughout the duration of the specific connection and “Cookies ” that are installed for the purpose of statistical analysis ( web analytics ).
You can delete these cookies , or block access to them, but if you do some features of the website may not work satisfactorily.
You can control and/or delete cookies according to your wishes. You can delete all cookies already on your computer, as well as set most browsers to prevent the installation of cookies . However, in this case, you may need to adjust some preferences yourself each time you visit a website , and some services may also not work.
Upon entering the main page of our website, you will be informed of a relevant note on the use of cookies and the possibility of disabling them or not.
Lawfulness of processing
The processing of your personal data is always carried out on the condition that there is a relevant legal basis.
Most of the information we process is necessary for the performance of the contract between us, for example to send you the domestic or export sales invoice or to send you your order or to receive purchase invoices or service-processing invoices. In addition, we process your personal data when this is necessary to comply with the obligations imposed on us by law, e.g. maintaining tax data.
Retention time of personal data
Our company only retains the data required for the execution, invoicing and dispatch of your order throughout the validity of the contract between us and after its expiry for the minimum period prescribed by law depending on the category of personal data. Your contact details, if you have consented to the sending of informative messages for marketing purposes, will be kept for an additional 5 years from the end of the contract, unless you request their deletion.
To whom are they disclosed?
Some of your personal data may be transferred to external partners of our company, who act on our behalf and at our direction as processors. These are our website administrator, program developers and IT service providers , as well as some external partners who act as agents for our products.
Only your absolutely necessary personal data is transmitted to them for the execution of their tasks and the service of the above-mentioned purposes according to their capacity. In principle, this transfer is made only to countries within the EU, while if it is necessary to make a transfer to countries outside the European Economic Area, we undertake to obtain all the guarantees provided by law. In addition, we ensure that our partners comply with applicable national and European legislation.
Finally, in the event that we are requested by a competent Administrative Authority, Prosecutor, Court or other Authority, we may need to transmit your data in the context of fulfilling a duty performed in the public interest to said Authorities based on the respective provisions of the law.
Security measures
Our company implements all reasonable and appropriate technical and organizational security measures to protect your personal data collected either through our website or by any other means, against unauthorized access, misuse, loss or destruction. In addition, all our employees, who are authorized to process your personal data, are bound by confidentiality and privacy clauses.
Your rights
You can at any time request to know whether we are processing your personal data and to obtain access to it. You can also ask us to correct your inaccurate personal data or to delete it or stop collecting it, unless it is necessary for the performance of the contract or for the fulfillment of our other legal obligations. You can request the limitation of data processing, insofar as this is permitted by applicable law and the performance of the contract, or object to the processing of personal data, or even ask us to send your data to another data controller (in human-readable format ). For any processing you have given your consent, you can withdraw it at any time and the processing will stop. Finally, you have the right to submit a complaint to the competent supervisory authority (Personal Data Protection Authority – www.dpa.gr) in case you consider that your right to the protection of your personal data has been violated.
You can send the above requests
i ) E – mail : info @ europeknitting . Gr
ii) Tel.: 23410 75601 (Monday to Friday 08:00 am to 04:00 pm)
iii) By post to the address below:
EUROPE KNITTING SA – 28th KLM THES/NIKIS KILKIS
NEA SANTA AREA PO Box 61100 KILKIS
